(hereinafter referred to as "this Policy") applies only to all of our operational activities and is valid for all visitors to our website (afrlumi.com, technically supported by Pureflow Chemicals LTD) and office premises, covering information shared and/or collected by you through AfrLumi.
1.1 This policy will explain your privacy rights regarding the collection, use, storage, sharing, and protection of your personal information. 1.2 If you have created a username, identification code, password, or other information used as a security measure for access, you must treat such information as confidential and not disclose it to any third party. 1.3 We reserve the right to disable your user identification code or password (whether set by you or assigned by us) at any time if we believe you have failed to comply with any term of this policy. 1.4 If you know or suspect that anyone other than yourself has obtained your security information, you must immediately notify us by email at [email protected].
By using this platform (including afrlumi.com, which is technically supported by Pureflow Chemicals LTD) or any of our services, you agree to this policy and any modifications we may make to it from time to time. We may modify this Privacy Policy at any time by posting a revised version on the website or by posting a notice in a prominent location at our offices. The revised version will be effective 7 days after posting.
When we ask you to provide personal information, we will clearly state what information is required and why we are collecting it. If you register on the platform, you will need to provide your full name, username, email address, and phone number. If you contact us directly, we may obtain additional information about you, such as your name, email address, phone number, the content of your message and/or attachments, and any other information you choose to provide. To process payments, you will need to provide bank account details, including bank name, account name, and account number. To comply with regulatory requirements and Know Your Customer (KYC) procedures, you may need to provide further personal information and documents, such as identification documents (ID) and Bank Verification Number (BVN).
We may collect, use, process, store, or transmit the following personal information: i. Contact data: Information used to contact you, such as contact address, email address, telephone number, details of the device used, and billing information; ii. Identity documents: (such as passport or any government-issued identification document), photographs (if applicable), and other registration information you provide to prove your eligibility to use our services; iii. Log/Technical information: When you access AfrLumi services, our servers automatically record information sent by your browser, including links you click, time spent on specific pages, unique device identifiers, login information, location information, and other device details; iv. Financial data: Such as personal account number, merchant name and location, transaction date and total amount, and other information provided by financial institutions or merchants when we act on their behalf; v. Transaction data: Information related to payments when you use our products or services as a merchant (using one or more of our payment processing services) or a customer; vi. Marketing and communication data: Including records of your subscription or unsubscription to our or third-party marketing materials; vii. Records of communications between us and you (whether we contact you or you contact us); viii. We may also collect, store, use, and transmit non-personal information or anonymous data, such as statistical data or demographic data.
This policy only applies to AfrLumi's services. We have no control over other websites displayed on or linked from the platform, and these third-party websites may place their own cookies, plugins, or other files on your computer, collect your data, or solicit your personal information. This company does not control such third-party websites and is not responsible for their privacy statements. Please review the privacy statements of the relevant third parties.
We use the information we collect in various ways, including to: a) Provide, operate, and maintain our website (afrlumi.com, technically supported by Pureflow Chemicals LTD); b) Ensure compliance with applicable legal and regulatory requirements; c) Provide our services and support; d) Verify your identity; e) Resolve disputes and troubleshoot problems; f) Improve, personalize, and expand our website; g) Understand and analyze how you use our website; h) Develop new products, services, features, and functionalities; i) Communicate with you directly or through our partners, including providing customer service, sending website-related updates and other information, and conducting marketing and promotional activities; j) Send you emails; k) Detect and prevent fraudulent activities.
Our company, through its product AfrLumi, adheres to standard procedures for using log files. These files record visitor activity when they access the website, a practice followed by all hosting companies and part of hosting service analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, internet service provider (ISP), timestamps, referring/exit pages, and possibly the number of clicks. This information is not linked to any personally identifiable information and is used for purposes such as analyzing trends, administering the site, tracking user activity on the website, and gathering demographic information.
Cookies are small files stored on your computer's hard drive that allow websites to recognize your computer as you browse different pages. Like most interactive websites, our website uses cookies to track your activity during a session. Our website only uses encrypted session cookies, which are automatically deleted after a preset timeout period or when you log out of the platform and close your browser. Session cookies do not collect information from the user's computer and typically only store information in the form of a session identifier, without identifying the user personally.
The security of your personal information is of paramount importance to our company. We implement appropriate internal, technical, and physical control measures to ensure that your data is properly protected within our company. Other security measures include, but are not limited to, secure servers, firewalls, data encryption, and granting access only to designated employees. You should also do your best to ensure the security of your AfrLumi account password. We will only retain personal information on our servers for a reasonable period necessary to provide you with our services. After you close your AfrLumi account, we will store your information only to the extent necessary to comply with regulatory obligations and for fraud monitoring, detection, and prevention. If we retain your business information/data, we will strictly adhere to the retention periods stipulated by applicable laws.
We want you to be fully aware of all your data protection rights. Every user is entitled to: i. The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service; ii. The right to rectification – You have the right to request that we correct information you believe is inaccurate and to request that we complete information you believe is incomplete; iii. The right to erasure – Under certain conditions, you have the right to request that we erase your personal data; iv. The right to restrict processing – Under certain conditions, you have the right to request that we restrict the processing of your personal data; v. The right to object to processing – Under certain conditions, you have the right to object to our processing of your personal data; vi. The right to data portability – Under certain conditions, you have the right to request that we transfer the data that we have collected to another organization, or directly to you. If you make a request, we will respond within one month. If you wish to exercise any of these rights, please contact us.
We will only retain your personal information for as long as reasonably necessary to fulfill the following purposes: a) To provide you with our services; b) For archiving purposes to detect and investigate fraudulent transactions; c) To comply with obligations under financial or anti-money laundering laws and regulations; d) To meet tax, accounting, or reporting requirements; e) Where, in our reasonable judgment, your relationship with us may involve litigation.
AfrLumi does not knowingly collect any personally identifiable information from children under the age of 13, and our services are not intended for individuals under the age of 18. If you believe your child has provided such information on our website, please contact us immediately, and we will make every effort to promptly remove the relevant information from our records.
We may revise this Privacy Policy from time to time. Any revised versions will be posted on our website (afrlumi.com, powered by Pureflow Chemicals LTD) and will indicate the revision date. Your continued use of our services after the revised policy becomes effective constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: Email: [email protected] This policy was last updated in December 2025.